Elevate your local knowledge

Sign up for the iNFOnews newsletter today!

Select Region

Selecting your primary region ensures you get the stories that matter to you first.

Samsung says 3 reports of China phone battery fire

SEOUL, Korea, Republic Of – Samsung Electronics said Wednesday it has received three reports of Galaxy Note 7 battery fires in China and investigated two of them.

Samsung and its battery supplier, Amperex Technology Ltd., investigated and found the cause of the fires in those two cases was an external heat source, not the phones’ lithium-ion batteries.

Samsung spokeswoman Jee Hae-ryoung said by phone that the company was unable to study the reported third Note 7 fire because the consumer refused to hand in the phone.

Two reports of Samsung phone fires emerged on Chinese social media over the weekend, rattling nerves there because China is the only country where the company has continued to sell the Galaxy Note 7 despite a global recall earlier this month.

The company has recalled 2.5 million Note 7 handsets in 10 countries, citing a manufacturing flaw in the rechargeable batteries.

Initially Samsung said the Note 7s sold in China would not be affected because their batteries came from a different supplier, ATL. Last week, Samsung recalled 1,858 Note 7 phones in China, saying they were distributed for testing before sales to the public began on Sept. 1.

Samsung’s investigation into the two cases in China, released late Monday, prompted South Korean media to accuse Chinese consumers of trying to tarnish Samsung’s image and get compensation. Neither Samsung nor ATL said whether the external heat was applied to the Note 7 phones intentionally by the consumers or by mistake.

The South Korean company said it was not considering taking legal action against the two Note 7 owners.

___

Follow Youkyung Lee on Twitter at twitter.com/YKLeeAP

Her work can be found at http://bigstory.ap.org/content/youkyung-lee

News from © The Associated Press, . All rights reserved.
This material may not be published, broadcast, rewritten or redistributed.

Join the Conversation!

Want to share your thoughts, add context, or connect with others in your community?

The Associated Press

The Associated Press is an independent global news organization dedicated to factual reporting. Founded in 1846, AP today remains the most trusted source of fast, accurate, unbiased news in all formats and the essential provider of the technology and services vital to the news business. More than half the world’s population sees AP journalism every day.