FLOODING UPDATE: What you need to know in the Central Okanagan

3:55 p.m. Tuesday, May 9, 2017

CENTRAL OKANAGAN – All Evacuation Orders and Alerts remain in place.

Use the map at cordemergency.ca to search for the status of specific addresses.

Residents on Evacuation Order should report and register at the Emergency Support Services (ESS) Reception Centre located in the Salvation Army Church, 1480 Sutherland Avenue (corner of Burtch Road and Sutherland Avenue).

The ESS will be open today until 5 p.m. and on Wednesday, May 10 and Thursday, May 11 between 11 a.m. until 8 p.m.

Residents and property owners that are no longer under Evacuation Order should be aware that they may not have full services. Those with property managers should see them to obtain information on the safety and status of their property. Many conditions must be considered including whether there has been flood/water damage and the status of utilities and electrical/gas service.

Evacuation orders and alerts in remain in effect for the following properties:

District of Lake Country (alerts)

11080 Bottom Wood Lake Road
11110 Bottom Wood Lake Road
11124 Bottom Wood Lake Road
11136 Bottom Wood Lake Road
11152 Bottom Wood Lake Road
11166 Bottom Wood Lake Road
11180 Bottom Wood Lake Road
11194 Bottom Wood Lake Road
11218 Bottom Wood Lake Road
11019 Bottomwood Lake Road (includes property signed as 11039 Bottomwood Lake Road)
11039 Deldor Road
11087 Deidor Road
11109 Deldor Road
11121 Deldor Road
11131 Deldor Road
11141 Deldor Road
11151 Deldor Road
11165 Deldor Road
11225 Deldor Road
3186 Mayrus Road
3010 Reimche Road
3050 Reimche Road
3090 Reimche Road
1 – 3091 Reimche Road
3115 Reimche Road
3118 Reimche Road
101 to 121 – 3155 Reimche Road
11326 Reimche Road
11610 Rogers Road
11656 Seymour Road
11668 Seymour Road
11680 Seymour Road
Seymour Road (PID 017-705-339)
11511 Turtle Bay Court
11531 Turtle Bay Court
11551 Turtle Bay Court
11571 Turtle Bay Court
11591 Turtle Bay Court
3118 Wageman Road
3151 Wageman Road
3041 Woodsdale Road
3081 Woodsdale Road
3091 Woodsdale Road
3110 Woodsdale Road
District of Lake Country (orders)
11019 Bottomwood Lake Road (includes property signed as 11039 Bottomwood Lake Road)

Okanagan Indian Band IR#7 (alert)

415 Commonwealth Road, Holiday Park – Units 445, 447, 449, 451, and 453

Okanagan Indian Band IR#7 (orders)

279, 281, 317, 319, 321 and 323 Lake Lane
351, 353, 355, 357 and 359 Wonder Way
399, 401, 419, 421 and 423 Water Way
431, 433, 435, 437 and 467 Rest Route
All units in the Wedgewood building at 415 Commonwealth Road
415 Commonwealth Road, Holiday Park odd number addresses from 439 to 461 Rest Route
415 Commonwealth Road, Holiday Park odd number addresses from 403 to 417 Water Way
720 Commonweath Road, 233, 234, 235, 236 and the unit opposite 233
415 Commonwealth Road, Holiday Park– Beachview building
415 Commonwealth Road, Holiday Park – Park Place building
7841 Highway 97 – Turtle Lodge, all units

City of Kelowna (Orders)

1118 Brookside Avenue
3545 Bulman Road
1966 Richter Street
1824 Marshall Street
1826 Marshall Street
3897 Casorso Road
1237 Pacific Avenue
2002 Ethel Street
1902 Lindahl Street
1936 Lindahl Street

1:37 p.m. Tuesday, May 9, 2017

CENTRAL OKANAGAN – Evacuees can register at the Emergency Support Services Reception Centre until 5 p.m. today.

The ESS will be open today until 5 p.m., open on Wednesday, May 10 between 11 a.m. until 5 p.m. and open Thursday, May 11 between 11 a.m. until 8 p.m.

The ESS offers food and accommodation vouchers for evacuees who are unable to access their homes. Due to a shortage of hotel space on Friday and Saturday nights, evacuees are encouraged to try and find temporary accommodation with family and friends.

10:23 a.m. Tuesday, May 9, 2017

CENTRAL OKANAGAN – The short-term forecast is calling for significant rain starting late Thursday. Citizens should keep in place all protective measures. Citizens who live in low lying areas near creeks and lakes that may be susceptible to flooding should also take preventative measures to protect their properties.

Property owners living adjacent to area creeks and streams should continue to watch water levels and take appropriate precautions.

Flooding throughout the Central Okanagan has resulted in a number of Evacuation Alerts, Orders and road closures.

Evacuation Orders for more than 300 units have been rescinded. Currently there are 45 units in Kelowna, 138 units in the IR#7 and one in Lake Country under Evacuation Order, and 63 units under Evacuation Alert in Lake Country. Check out https://www.cordemergency.ca/map for current Evacuation Alerts, Orders, sand and sandbag locations, and more.

Residents on Evacuation Order should report and register at the Emergency Support Services Reception Centre located in the Salvation Army Church, 1480 Sutherland Avenue (corner of Burtch Road and Sutherland Avenue), which opens at 11 a.m. today, May 9.

Where can I get sandbags and sand?

In Kelowna, sandbags are available at City of Kelowna Fire Station #1 at 2255 Enterprise Way.

Sand is available at the Cook Road Boat Launch outside the Hotel Eldorado on Cook Road, on Burne Avenue, west of Ethel Street at Mill Creek and on Rowcliffe Avenue at Richter Street.

In West Kelowna, sand is available at 1341 Green Bay Road, 2606 Casa Loma, 1651 Pritchard Drive, 4081 Hitchner Road and in Pebbles Park at 2589 Whitworth Road.

For Lake Country residents, sand and sandbags are available at Swalwell Park and sand is available on Commonwealth Road by Holiday Park.

Residents and waterfront property owners are being asked to leave any wood debris along local beaches and waterfront areas in an effort to reduce erosions from wave action during this period of high lake water levels.

Please check cordemergency.ca for updates on sand locations throughout the day.

Disaster Financial Assistance

The B.C. Government announced that Disaster Financial Assistance is available to Central Okanagan residents affected by the recent flooding. Applications must be submitted by August 5 to Emergency Management BC and are available online at www.gov.bc.ca/disasterfinancialassistanceopen_in_new.

Information on Flood Preparedness and Returning After a Flood

The Preparedness BC website has information to help those property owners with protecting their property from flooding and some considerations for those returning after a flood.

Interior Health also has information available for residents to consider Before, During and After a Flood. Information on flooding and electrical safety is also available for B.C. Hydro and FortisBC (electrical and natural gas) customers: www.bchydro.comopen_in_new and www.fortisbc.comopen_in_new.

The Boil Water Advisory for Westbank First Nation IR#9 continues. More information and a water system map are available at www.wfn.ca/wfnnews.htmopen_in_new. All citizens should monitor their water purveyors websites for up to date information on water quality as there are a number of water providers throughout the Central Okanagan.

Anyone noticing a potential problem or a flooding concern is asked to call the Kelowna Fire Department at 250-469-8801.

3:11 p.m. Monday, May 8, 2017

KELOWNA – An Evacuation Order has been rescinded for Fintry Provincial Park north of Shorts Creek, which includes the caretaker house at 7455 Fintry Delta Road; and an Evacuation Alert has been rescinded for 90 homes in the Fintry Delta area south of Fintry Park.

An Evacuation Order has also been rescinded for 4697 Gordon Drive in the City of Kelowna.

The Emergency Operations Centre reminds all residents and property owners who are no longer under Evacuation Order and are now able to access their property to be aware that they may not have full services. Many conditions must be considered including whether there has been flood-water damage and the status of utilities and electrical-gas service. Those with property managers should see them to obtain information on the safety and status of their property.

Emergency Management B.C. has new information available for residents to consider when returning to their home after flooding. Some areas of importance include the safety of drinking water, safety regarding electrical and gas utilities, food safety and caution surrounding removal of furniture and building materials https://news.gov.bc.ca/releases/2017TRAN0174-001191open_in_new.

New Evacuation Alerts Issued in Lake Country

The following properties in the District of Lake Country have been placed on Evacuation Alert:

11080 Bottom Wood Lake Road
11110 Bottom Wood Lake Road
11124 Bottom Wood Lake Road
11136 Bottom Wood Lake Road
11152 Bottom Wood Lake Road
11166 Bottom Wood Lake Road
11180 Bottom Wood Lake Road
11194 Bottom Wood Lake Road
11218 Bottom Wood Lake Road
11039 Deldor Road
11087 Deidor Road
11109 Deldor Road
11121 Deldor Road
11131 Deldor Road
11141 Deldor Road
11151 Deldor Road
11165 Deldor Road
11225 Deldor Road
3186 Mayrus Road
3010 Reimche Road
3050 Reimche Road
3090 Reimche Road
1 – 3091 Reimche Road
3115 Reimche Road
3118 Reimche Road
101 to 121 – 3155 Reimche Road
11326 Reimche Road
11610 Rogers Road
11656 Seymour Road
11668 Seymour Road
11680 Seymour Road
Seymour Road (PID 017-705-339)
11511 Turtle Bay Court
11531 Turtle Bay Court
11571 Turtle Bay Court
11591 Turtle Bay Court
3118 Wageman Road
3151 Wageman Road
3041 Woodsdale Road
3081 Woodsdale Road
3091 Woodsdale Road
3110 Woodsdale Road

What should occupants do when an alert is in effect?

Occupants should be prepared to leave at a moment’s notice should it become necessary to issue an Evacuation Order. Prepare by: locating all family members or co-workers and designate a meeting place outside the evacuation area, should an evacuation be called while separated; gathering essential items such as medications, eyeglasses, valuable papers (i.e. insurance) and immediate care needs for dependants and having these items readily available for quick departure; preparing to move any disabled persons and/or children; moving pets and livestock to a safe area; and arranging accommodation for your family if possible.

What Evacuation Orders remain in affect?

In addition the following Evacuation Orders remain in effect in the following jurisdictions:

Okanagan Indian Band IR#7

279, 281, 317, 319, 321 and 323 Lake Lane
351, 353, 355, 357 and 359 Wonder Way
399, 401, 419, 421 and 423 Water Way
431, 433, 435, 437 and 467 Rest Route
all units in the Wedgewood building at 415 Commonwealth Road
415 Commonwealth Road, Holiday Park odd number addresses from 439 to 461 Rest Route
415 Commonwealth Road, Holiday Park odd number addresses from 403 to 417 Water Way
720 Commonweath Road, 233, 234, 235, 236 and the unit opposite 233
415 Commonwealth Road, Holiday Park– Beachview building
415 Commonwealth Road, Holiday Park – Park Place building
7841 Highway 97 – Turtle Lodges
20 properties within Holiday Park Resort, 415 Commonwealth Road: odd number addresses from 439 to 461 Rest Route and odd number addresses from 403 to 417 Water Way
five units at 720 Commonweath Road: 233, 234, 235, 236 and the unit opposite 233

District of Lake Country:

11019 Bottomwood Lake Road (includes property signed as 11039 Bottomwood Lake Road)

City of Kelowna (Orders)

1966 Richter Street
3545 Bulman Road
1826 Marshall Street
3897 Casorso Road
1980 Ethel Street
1981 Gordon Drive
1824 Marshall Street
1237 Pacific Avenue
2002 Ethel Street
1902 Lindahl Street
1936 Lindahl Street
1948 Lindahl Street
1118 Brookside Avenue
1122 Brookside Avenue
1130 Brookside Avenue

What roads are closed?

Old Vernon Road between Bulman and Anderson Roads
Bulman Road
Shannon Lake Road from east of Shannon View Drive to the intersection with Stevens and Bartley Roads due unsafe conditions caused high water at the bridge over McDougall Creek.
Motorists accessing Lenz Road will be allowed through the east side of the closure, and Crystal Springs residents will be allowed through the west side of the closure.
Residents taking students to school at Shannon Lake Elementary are asked not to park on Shannon Ridge Drive as this is currently an alternate route for Shannon Lake Road traffic. Please consider parking on Woodstock Drive, Sandstone Drive, Shannon Way.
Residents taking students to school at Constable Neil Bruce Middle are asked to not park on Daimler Drive. Please consider parking on Auburn Road.
Gellatly Road from Witt Road to Angus Drive due to unsafe conditions caused by slope instability.
Gellatly Road Bridge over Powers Creek due to unsafe conditions caused by high water. Motorists are asked to avoid parking on the west side of the bridge (from West Kelowna Yacht Club to the Cove Resort) as clean up and restoration efforts are underway.
Travel is not recommended on Chute Lake Road due to washouts and deteriorating conditions.

Declarations of Local States of Emergency

The District of Lake Country has declared a State of Local Emergency.

Declarations of Local States of Emergency remain for the City of Kelowna, the City of West Kelowna and for the Fintry Delta in the Regional District of Central Okanagan to address flooding.

1:15 p.m. Monday, May 8, 2017

KELOWNA – The Emergency Operation Centre is expanding Evacuation Orders for specified properties on Okanagan Indian Band IR#7 and in the District of Lake Country:

Okanagan Indian Band IR#7:

279, 281, 317, 319, 321 and 323 Lake Lane
351, 353, 355, 357 and 359 Wonder Way
399, 401, 419, 421 and 423 Water Way
431, 433, 435, 437 and 467 Rest Route
All units in the Wedgewood building at 415 Commonwealth Road

District of Lake Country:

11019 Bottomwood Lake Road (includes property signed as 11039 Bottomwood Lake Road)

Residents are asked to report to the Emergency Social Services Reception Centre at the Salvation Army Church at 1480 Sutherland Avenue (corner of Sutherland and Burtch) in Kelowna. Upon leaving, close all windows and doors; shut off all gas and electrical appliances other than refrigerators and freezers; latch gates close but don’t lock; take critical items like medicine, purse, wallet, key and take pets in kennels or on a leash.

In addition, Evacuation Orders have been rescinded for the following properties in the City of Kelowna:

534 Sutherland Avenue
1915 Pacific Court
1955 Pacific Court

What other areas remain under Evacuation Order?

Details and specific addresses can be viewed on the Regional Emergency Program website map www.cordemergency.ca/map. The map also shows locations of sand and sandbags along with road closures due to flooding.

Okanagan Indian Band IR#7

Order – 415 Commonwealth Road, Holiday Park odd number addresses from 439 to 461 Rest Route
Order – 415 Commonwealth Road, Holiday Park odd number addresses from 403 to 417 Water Way
Order – 720 Commonweath Road, 233, 234, 235, 236 and the unit opposite 233
Order – 415 Commonwealth Road, Holiday Park– Beachview building
Order – 415 Commonwealth Road, Holiday Park – Park Place building
Order – 7841 Highway 97 – Turtle Lodges
Order – 20 properties within Holiday Park Resort, 415 Commonwealth Road: odd number addresses from 439 to 461 Rest Route; odd number addresses from 403 to 417 Water Way
Order – five units at 720 Commonweath Road: 233, 234, 235, 236 and the unit opposite 233

City of Kelowna (Orders)

1966 Richter Street
3545 Bulman Road
1826 Marshall Street
3897 Casorso Road
4697 Gordon Drive
1980 Ethel Street
1981 Gordon Drive
1824 Marshall Street
1237 Pacific Avenue
2002 Ethel Street
1902 Lindahl Street
1936 Lindahl Street
1948 Lindahl Street
1118 Brookside Avenue
1122 Brookside Avenue
1130 Brookside Avenue

Regional District of the Central Okanagan

An Evacuation Order for Fintry Provincial Park remains in effect
An Evacuation Alert remains in effect for approximately 90 properties in the Fintry Delta area, just south of Fintry Provincial Park. Properties that are affected by the Alert include those in the delta accessed by Fintry Delta Road, Morden Road and Shorts Road.
Residents on alert should be prepared to leave their homes on short notice should conditions along Shorts Creek worsen. They may also wish to take steps to protect their properties from potential flooding.

What roads are closed?

Old Vernon Road between Bulman and Anderson Roads
Bulman Road
Shannon Lake Road from east of Shannon View Drive to the intersection with Stevens and Bartley Roads due unsafe conditions caused high water at the bridge over McDougall Creek.
Motorists accessing Lenz Road will be allowed through the east side of the closure, and Crystal Springs residents will be allowed through the west side of the closure.
Residents taking students to school at Shannon Lake Elementary are asked not to park on Shannon Ridge Drive as this is currently an alternate route for Shannon Lake Road traffic. Please consider parking on Woodstock Drive, Sandstone Drive, Shannon Way.
Residents taking students to school at Constable Neil Bruce Middle are asked to not park on Daimler Drive. Please consider parking on Auburn Road.
Gellatly Road from Witt Road to Angus Drive due to unsafe conditions caused by slope instability.
Gellatly Road Bridge over Powers Creek due to unsafe conditions caused by high water. Motorists are asked to avoid parking on the west side of the bridge (from West Kelowna Yacht Club to the Cove Resort) as clean up and restoration efforts are underway.
Travel is not recommended on Chute Lake Road due to washouts and deteriorating conditions.

Declarations of Local States of Emergency

The District of Lake Country has declared a State of Local Emergency. Declarations of Local States of Emergency remain for the City of Kelowna, the City of West Kelowna and for the Fintry Delta in the Regional District of Central Okanagan to address flooding.

Disaster Financial Assistance

The BC Government announced yesterday that the Disaster Financial Assistance Program is available to residents of the Central Okanagan that have been affected by the recent flooding. Applications must be submitted by August 5th to Emergency Management BC and are available online at www.gov.bc.ca/disasterfinancialassistanceopen_in_new. The program provides up to 80% of total eligible damage over $1,000 to a maximum claim of $300,000.

8:22 a.m. Monday, May 8, 2017

KELOWNA – Evacuation alerts and orders remain in effect in several locations in the Central Okanagan.

Here is the latest update provided by the Central Okanagan Emergency Operations Centre as of 8:22 a.m., Monday, May 8.

The Emergency Operation Centre is rescinding the following previously issued Evacuation Orders for properties within the City of Kelowna:

184 Adams Road
214 Adams Road
222 Adams Road
1980 Ethel Street
543 Rowcliffe Avenue
3911 Old Vernon Road

Residents and property owners that are no longer under Evacuation Order and are now able to access their property should be aware that they may not have full services. There are many conditions that must be considered including whether there has been flood/water damage and the status of utilities and electrical/gas service. Those with property managers should see them to obtain information on the safety and status of their property.

Late last night, May 7, an Evacuation Order was expanded for the following 20 properties within Holiday Park Resort, 415 Commonwealth Road:

odd number addresses from 439 to 461 Rest Route
odd number addresses from 403 to 417 Water Way
And an Evacuation Order was issued for the following five units at 720 Commonweath Road:
233, 234, 235, 236 and the unit opposite 233

Those residents who didn’t register last night with Emergency Support Services are encouraged to visit the reception centre at the Salvation Army Church, 1480 Sutherland Avenue (corner of Sutherland Avenue and Burtch Road). It opens this morning at 11 a.m.

Assessments continue on all properties under Evacuation Orders with the goal of returning those properties to their owners as soon as possible.

The BC Government announced yesterday, May 7, that the Disaster Financial Assistance Program is available to residents of the Central Okanagan that have been affected by the recent flooding. Applications must be submitted by August 5th to Emergency Management BC and are available online at: www.gov.bc.ca/disasterfinancialassistanceopen_in_new. The program provides up to 80% of total eligible damage over $1,000 to a maximum claim of $300,000.

Emergency Management BC has new information available for residents to consider when returning to their home after flooding.

Some areas of importance include the safety of drinking water, safety regarding electrical and gas utilities, food safety and caution surrounding removal of furniture and building materials: https://news.gov.bc.ca/releases/2017TRAN0174-001191open_in_new.

The Emergency Operation Centre recommends all sandbags be left in place even if it appears that stream and water levels are dropping. Conditions and weather can change without notice resulting in a return to high water levels and potential flooding.

Officials continue to monitor the levels and flows of area creeks, streams and lakes. Residents should use extreme caution and keep children and pets away from creek banks which can be very slippery and subject to erosion. Water levels and flows may rise unexpectedly. Boaters are asked to keep speeds down when near the shoreline to reduce potential wake erosion. As well, they should watch for floating debris flowing into area lakes due to the higher flows.

Travel is not recommended on Chute Lake Road due to washouts and deteriorating conditions.

The following Evacuation Orders and Alerts continue to be in effect:

Okanagan Indian Band IR#7

Order – 415 Commonwealth Road, Holiday Park odd number addresses from 439 to 461 Rest Route
Order – 415 Commonwealth Road, Holiday Park odd number addresses from 403 to 417 Water Way
Order – 720 Commonweath Road, 233, 234, 235, 236 and the unit opposite 233
Order – 415 Commonwealth Road, Holiday Park– Beachview building
Order – 415 Commonwealth Road, Holiday Park – Park Place building
Order – 7841 Highway 97 – Turtle Lodges

City of Kelowna (Orders)

1966 Richter St
3545 Bulman Rd
1826 Marshall Street
3897 Casorso Rd
4697 Gordon Dr
1980 Ethel St
1981 Gordon Dr
1824 Marshall St
1237 Pacific Ave
2002 Ethel St
534 Sutherland Avenue
1955 Pacific Court
1915 Pacific Court
1902 Lindahl Street
1936 Lindahl Street
1948 Lindahl Street
1118 Brookside Avenue
1122 Brookside Avenue
1130 Brookside Avenue

Regional District of the Central Okanagan

An Evacuation Order for Fintry Provincial Park remains in effect
An Evacuation Alert remains in effect for approximately 90 properties inthe Fintry Delta area, just south of Fintry Provincial Park. Properties that are affected by the Alert include those in the delta accessed by Fintry Delta Road, Morden Road and Shorts Road.

Residents on alert should be prepared to leave their homes on short notice should conditions along Shorts Creek worsen. They may also wish to take steps to protect their properties from potential flooding.

Details and specific addresses can be viewed on the Regional Emergency Program website map www.cordemergency.ca/map.The map also shows locations of sand and sandbags along with road closures due to flooding.

Declarations of Local States of Emergency remain for the City of Kelowna, the City of West Kelowna and for the Fintry Delta in the Regional District of Central Okanagan to address flooding.

Information on Flood Preparedness and Returning After A Flood

The Preparedness B.C. website has information to help those property owners with protecting their property from flooding and some considerations for those returning after a flood: http://www2.gov.bc.ca/assets/gov/public-safety-and-emergency-services/emergency-preparedness-response-recovery/embc/preparedbc/preparedbc_flood_information_for_homeowners_and_home_buyers_web.pdfopen_in_new

Interior Health also has information available for residents to consider Before, During and After a flood: https://www.interiorhealth.ca/YourEnvironment/EmergencyPreparedness/Pages/Flooding.aspxopen_in_new

Information on flooding and electrical safety is also available for BC Hydro and FortisBC customers: www.bchydro.comopen_in_new www.fortisbc.comopen_in_new

The Boil Water Advisory for Westbank First Nation IR#9 continues. More information and a water system map are available at: www.wfn.ca/wfnnews.htmopen_in_new.

For up to date information on the situation including a map and to sign up for e-updates, visit www.cordemergency.ca.

Anyone noticing a potential problem or a flooding concern is asked to call the Kelowna Fire Department at 250-469-8801.

Information will also be provided via Twitter at: https://twitter.com/CO_Emergopen_in_new and on Facebook at: https://www.facebook.com/CORDEmergency/open_in_new.

For more information contact the Information Office at 250-469-8490 or 1-877-569-8490.

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