{"id":8351,"date":"2026-02-28T04:00:00","date_gmt":"2026-02-28T12:00:00","guid":{"rendered":"https:\/\/staging.infonews.ca\/?p=7550680"},"modified":"2026-02-27T15:46:03","modified_gmt":"2026-02-27T23:46:03","slug":"tip-management-company-controversy-followed-kamloops-gratuity-fraud-lawsuit","status":"publish","type":"post","link":"https:\/\/staging.infonews.ca\/inwine\/news\/8351\/tip-management-company-controversy-followed-kamloops-gratuity-fraud-lawsuit\/","title":{"rendered":"Tip management company controversy followed Kamloops gratuity fraud lawsuit"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">The BC restaurant giant taking three Kamloops men to court over $500,000 in allegedly stolen tip money is also claiming the company tasked with managing those funds lost millions it held in trust.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Northland Properties filed a lawsuit against the tip management company XTM, claiming the company lost more than $2 million of tip funds pooled for its various restaurant locations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">XTM runs the same software used at a Kamloops Denny&#8217;s location, <a href=\"https:\/\/staging.infonews.ca\/inwine\/news\/8289\/kamloops-dennys-sues-over-500000-in-stolen-tips\/\">where Northland accused three former employees of fraudulently stealing more than $500,000<\/a> in tips, depositing the money into their own accounts.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Whether the two lawsuits are related beyond the tip management software isn&#8217;t clear and a Northland Properties spokesperson refused to be interviewed until the case is heard in court.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;What I can confirm is that all impacted employees were fully protected and did not experience any financial loss. The company has absorbed all losses related to this issue,&#8221; a company spokesperson said in an emailed statement.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">According to the claim against XTM Inc., which also lists its CEO Marilyn Schaffer as a defendant, Northland Restaurant Group is the company&#8217;s largest client in the country.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Restaurants across BC used the company&#8217;s software to manage tips and last month they lost access to their funds which XTM held in trust accounts. Financial claims from restaurant companies <a href=\"https:\/\/vancouver.citynews.ca\/2026\/02\/12\/multipe-million-dollars-tips-unaccounted-for-b-c-restaurants-demand-answers-app\/\" target=\"_blank\" rel=\"noopener\">range from a few thousand to more than $1 million.<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.theglobeandmail.com\/business\/economy\/article-payment-platforms-restaurant-tips\/\" target=\"_blank\" rel=\"noopener\">BC RCMP has since launched an investigation, as did the Bank of Canada<\/a> which also stepped in last week <a href=\"https:\/\/www.restaurantscanada.org\/bank-of-canada-issues-immediate-compliance-order-to-xtm-inc\/\" target=\"_blank\" rel=\"noopener\">to order XTM to stop payments with its retail customers.<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Neither of Northland&#8217;s lawsuits have been heard in court and the claims haven&#8217;t been proven. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In the Kamloops Denny&#8217;s case, defendant and former employee Rob Weihe did respond in court to deny all accusations of wrongdoing and fraud.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Northland Properties operates several chains across the country, including Denny&#8217;s, Moxies and Sharkclub.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The company accused three former Denny&#8217;s employees of stealing $500,000 from the tip accounts, while its tip management system lost more than $2 million.<\/p>\n","protected":false},"author":426,"featured_media":8290,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"guid":"","source":"","byline":"","published":"","updated":"","_infotelid":"","_prepressid":"","_multisite_post_sync":"","_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[1810,706,704],"tags":[],"region":[547,548,549,550],"class_list":["post-8351","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-featured","category-local","category-topnews","region-kamloops","region-kelowna","region-penticton","region-vernon"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":8}},"post_modified":"2026-02-27T15:46:03","post_modified_gmt":"2026-02-27T23:46:03","jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/staging.infonews.ca\/inwine\/wp-content\/uploads\/sites\/2\/inwine-dennys-streetview.png","_links":{"self":[{"href":"https:\/\/staging.infonews.ca\/inwine\/wp-json\/wp\/v2\/posts\/8351","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.infonews.ca\/inwine\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/staging.infonews.ca\/inwine\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/staging.infonews.ca\/inwine\/wp-json\/wp\/v2\/users\/426"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.infonews.ca\/inwine\/wp-json\/wp\/v2\/comments?post=8351"}],"version-history":[{"count":0,"href":"https:\/\/staging.infonews.ca\/inwine\/wp-json\/wp\/v2\/posts\/8351\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/staging.infonews.ca\/inwine\/wp-json\/wp\/v2\/media\/8290"}],"wp:attachment":[{"href":"https:\/\/staging.infonews.ca\/inwine\/wp-json\/wp\/v2\/media?parent=8351"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/staging.infonews.ca\/inwine\/wp-json\/wp\/v2\/categories?post=8351"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/staging.infonews.ca\/inwine\/wp-json\/wp\/v2\/tags?post=8351"},{"taxonomy":"region","embeddable":true,"href":"https:\/\/staging.infonews.ca\/inwine\/wp-json\/wp\/v2\/region?post=8351"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}